Delete your account
Last updated: 2 August 2026
You can delete your flixave account, and everything stored under it, at any time. You do not need to ask us, and you do not need a reason.
From inside the app
This is the fastest route and it takes effect immediately:
- Open flixave and go to Profile.
- Tap Settings → Account.
- Tap Delete account and confirm.
You are signed out as soon as the deletion completes. If anything goes wrong the app tells you and nothing is deleted — we would rather fail loudly than tell you your account is gone while it is still there.
By e-mail
If you can no longer sign in — a lost device, a lost password, a closed Google or Apple account — write to [email protected] from the address on the account and ask us to delete it. We verify the request and respond within 30 days; in practice it is usually the same week.
What gets deleted
Deleting your account removes all of it, permanently:
- Your inbox — every film and series you saved.
- Your collections, favourites and series progress.
- Your reminders and notification settings.
- The content you shared to flixave (links, screenshots, captions).
- Your profile and your login itself, including your e-mail address.
There is no soft delete, no 30-day grace period and no backup copy kept on our side. Deletion is immediate and cannot be undone — so export or note anything you want to keep before you start.
What does not get deleted
Aggregate counts — how many people saved a given title, how many opened a streaming link — survive, because they contain nothing that points at you. A title only enters those counts once at least 5 different people have saved it, and no user identity is stored alongside them. We may also keep records we are legally required to keep; where that applies, they are kept only for as long as the law requires.
Questions
Anything about your data, deletion included: [email protected]. Our full Privacy Policy covers what we collect and why.